The Check + SimplyInsured Integration

With the Check + SimplyInsured Integration, employers now have the ability to compare and purchase employee medical, dental, and vision insurance for their employees.

Our SimplyInsured Component enables you to embed SimplyInsured’s online health benefits portal directly into your app. Your small business customers can then browse, select, and manage health benefits for their employees without leaving your platform. An integration with SimplyInsured through Check takes about 75% less time to set up than a direct integration, and support is managed directly by the SimplyInsured team.

If you have not yet enabled this integration and would like to, please reach out to your partner success manager to learn how you can get started.

SimplyInsured provides a team of licensed experts to answer any health insurance related questions. Due to licensing restrictions on responding to technical questions from your customers, all questions related to health insurance should be sent directly to SimplyInsured. Any technical inquiries about the component itself can be routed to Check.

SimplyInsured Hours of Operation: Monday to Friday, 9am - 8pm ET

Once integrated with the component, SimplyInsured will create a phone number, email address, and dedicated support page for you to route any customer support inquiries directly to SimplyInsured. Once that information is shared, please follow this process for support escalations.

For your employers to get started with SimplyInsured, you must first have fully integrated with the SimplyInsured component. After doing so and embedding the component in your product, your employers will be able to kick off this workflow by opening the component and selecting ‘Find a plan’ or ‘Connect existing plan.’ For the ‘Find a plan’ option, your employers will be guided through SimplyInsured instructions to compare health insurance quotes, make a purchase, and set up their employees.

In the ‘Connect existing plan’ option, your employer will identify their current plan and transfer their plan’s management to SimplyInsured (pending a review from SimplyInsured and the plan’s carrier). SimplyInsured’s review and the carrier’s approval of the Broker of Record (BOR) change will take 7-14 business days.

By connecting their existing plan to SimplyInsured, your employers will be able to manage their benefits in the SimplyInsured component, thus centralizing their benefits, employees, and payroll to your system. This will also automatically sync deductions with their payroll, and SimplyInsured will provide full support coverage as they will now be the employer’s Broker of Record. More specifically, deductions will automatically start being taken based on the employer’s payroll period. Changes made by the employer, such as updates to the employer or employee contribution amount, will also update automatically.

All newly hired employees will appear in your employer’s SimplyInsured dashboard (presented in the SimplyInsured component). From there, employers will have the ability to set up health insurance coverage for that employee.

Once an employee is terminated from your system, they will be automatically removed from the employer’s SimplyInsured health plan on the first of the month following the termination. SimplyInsured and the health plan carrier will provide all necessary guidance, documentation, and support as it pertains to COBRA and health plan continuation.

SimplyInsured does not currently support insurance plans originating from Wyoming, Vermont, or Washington DC (this includes the ability to find and enroll in new health plans and the connection of existing plans) (“Unsupported Locations”). This means that SimplyInsured does not support employers who are headquartered in the Unsupported Locations (plans are based on a company’s Zip code). Please note that an employer enrolled in an insurance plan originating from a supported state can still support employees residing in an Unsupported Location. If you have any questions about SimplyInsured availability, please contact SimplyInsured.

To see an extensive list of frequently asked questions and their answers, please visit: https://support.simplyinsured.com/s/. If your company has already integrated with SimplyInsured via Check, you will see your logo in the featured section. By clicking into your company’s section, you and your customers will be presented with a curated list of FAQs.

If you’d like to make a change to the list of available FAQ questions in your SimplyInsured support section, please reach out to your Check partner success manager or directly to SimplyInsured.