Partner to partner transfer policy

Check is dedicated to providing a seamless payroll experience through our trusted partners. In instances where a customer decides to transfer between Check partners, it is imperative for the current partner to terminate the customer promptly when requested. This termination must be completed at least 48 hours prior to the expected first payroll approval deadline with the new Partner.

Our objective is to remain neutral during customer transfers, ensuring an impartial process for all parties involved. However, in the event that the current partner fails to terminate the customer within the specified timeframe, Check reserves the right to act on the customer's request. A customer cannot simultaneously run payroll on two payroll providers, and so this policy is designed to ensure the accuracy and integrity of payroll records for the customer.

We may update or amend this policy as necessary, with any changes communicated promptly to partners.