Check Basics
Check 101
Check Webinars
A curated list of recordings on various topics from previous webinars.
Help Center Overview
Learn about Check’s Help Center and how to get the most out of it.
Check Glossary
Explore a glossary of common embedded payroll terms.
What is Embedded Payroll?
Explore how embedded payroll integrates seamlessly into software platforms for efficient payroll processing.
Check Support
Check Support Hours of Operation
Check support hours: Monday to Friday, 9 AM to 8:30 PM ET, closed weekends.
Support and Risk SLAs
Review response and resolution times for support and risk-related requests efficiently.
How to submit a support ticket
Submit support tickets to Check easily through the Zendesk Help Center with detailed instructions.
Check's Unsupported Features and Taxes
Explore unsupported features and taxes for Check to streamline customer onboarding effectively.
How to Get Support
Get support from Check's team for functionality, technical questions, and partnership discussions.
Selecting a Request Type
Select the appropriate request type to ensure efficient handling of your inquiries.
How to Escalate a Ticket
Escalate urgent support tickets swiftly to ensure prompt attention and resolution.
Zendesk - Auto Generated Ticket Types in Check
Explore the various automatically generated Zendesk ticket types for efficient issue management.
CheckAI: Self-Service Support for Partners
Access CheckAI for 24/7 self-service payroll support and resources tailored for partners.
Developers
How to Get Developer Support
Get developer support for technical questions and integration issues through Check's Support Portal.
Money Movement Test
Conduct a money movement test to validate payroll transactions without affecting financial liabilities.
Console Guides
Console Overview
Explore Check's Console for managing payroll data and enhancing your operational efficiency.
How to add an employee in Console
Learn how to efficiently add employees in Check's Console with this step-by-step guide.
Create employee benefits and post-tax deductions in Console
Create employee benefits and post-tax deductions efficiently using Check's Console tools.
Add Internal Users to Check Console
Add internal users to Check Console and manage their roles and permissions effectively.
How to terminate a company in Console
Terminate a company in Console by following simple steps for proper tax handling.
How to Terminate an Employee in Console
Learn key steps for effectively terminating employees and managing final pay in Console.
Transactions Screen in Console
Manage payroll transactions efficiently using the Console's Transaction Screen features.
Build custom reports in Console
Create custom reports in Console by selecting various payroll data fields and date ranges.
Setting up Simple IRA benefits in Console
Set up Simple IRA benefits in Check's Console with step-by-step instructions and compliance details.
How to manage Company Groups in Console
Manage Company Groups in Console to control team access to specific companies effectively.
How to run payroll in Console
Learn how to efficiently run payroll in Console with this four-step guide.
Understanding Workplaces in Console
Understand workplace assignments to ensure accurate tax compliance and reporting for employees.
How to add custom earnings in Console
Learn how to set up custom earnings for unique payroll scenarios in Console.
Release Notes
January 29, 2026
Enable credit limits in sandbox environments and track QSEHRA reimbursements effectively.
January 22, 2026
Access the new Child Support Payments Report and stay updated on upcoming document publish dates.
January 15, 2026
Review upcoming document publish dates and important updates for the One Big Beautiful Bill Act.
January 8, 2026
Update your W-2 and 1099 delivery preferences by January 21, 2026, for tax documents.
December 30, 2025
Explore new features in Console for tax filings, workplace management, and W-2 processing updates.
December 18, 2025
Implement new PFML tax parameters and streamline collection processes starting December 19, 2025.
December 11, 2025
Prepare for Minnesota's Paid Family and Medical Leave program starting January 1, 2026.
December 5, 2025
Streamline tax document formats and access quarterly variance reports for improved employer insights.
November 20, 2025
Alert employers about erroneous wage report notices from Illinois Department of Employment Security.
November 13, 2025
Register for Year Start training and stay updated on FUTA changes and new tax features.
November 6, 2025
Expand quarterly variances for all SUI taxes in Q4 payroll balancing starting November 7th.
October 30, 2025
Explore new payroll features, tax updates, and upcoming webinars in our latest changelog.
October 23, 2025
Revamp payroll processes with new balancing payrolls and enhanced penalty handling from November 1, 2025.
October 16, 2025
Discover key updates on the Year End Playbook, Guideline rebranding, and new payroll features.
October 9, 2025
Release new Employee Tax Statement APIs and customize company names on bank statements.
October 2, 2025
Customize bank statement descriptors, prepare for payroll selling season, and navigate IRS disruptions.
September 25, 2025
Register for the Year End Webinar and learn crucial strategies for a successful close!
September 18, 2025
Explore new APIs for W-2 downloads, filings, and payroll simulations to enhance tax preparation efficiency.
September 11, 2025
Update NY MCTMT rates effective July 1, 2025, and explore our new partnership with Human Interest.
August 28, 2025
Simulate Sandbox payroll progression with new simulation_mode attribute starting September 2, 2025.
August 21, 2025
Explore CheckAI's new features for payroll questions and notification updates for employers.
August 14, 2025
Mark payroll items as manually paid and access transactions easily with new payroll features.
August 7, 2025
Implement new payroll wire funding changes and understand updated tax descriptions for better clarity.
August 1, 2025
Implement upcoming payroll changes and prepare for tax renaming and new API integrations.
July 24, 2025
Update payroll processes with new deadlines, consolidated ACH IDs, and expanded benefits.
July 17, 2025
Implement lenient reopen deadlines for payrolls and update failed funding policies effective July 24, 2025.
July 10, 2025
Explore tax updates, payroll policy changes, and upcoming webinars to optimize your business operations.
July 2, 2025
Announce the revamped Help Center and key updates on taxes and payroll functionalities.
June 26, 2025
Enhance quarter-end transparency with improved balancing for Texas State Unemployment Insurance.
June 20, 2025
View remittable tax deposit statuses and generate Payroll Summary reports with taxable wages.
June 12, 2025
Configure Washington L&I risk codes per employee earnings to optimize payroll calculations seamlessly.
June 5, 2025
Explore new commuter benefits, API updates, and sign up for informative summer webinars!